Contact Us

Health Plan Participants:

• For questions concerning benefits coverage and eligibility, preauthorization requirements and the status of claims, contact your health plan administrator directly using the member services number on your healthcare ID card.
• To locate a participating provider, refer to the instructions on your healthcare ID card or click on the Search for a Doctor or Facility button on the home page.

Healthcare Providers:

• To verify eligibility or benefits, or for other issues, contact the health plan directly using the number on the member's healthcare ID card.
• If you have contracted for PHCS Savility-specific services fees, you may call 877-728-4548 Monday-Friday from 8:00 am to 7:00 pm Eastern Time, or send an e-mail to service@PHCSsavility.com for all PHCS Savility-related issues.

Payers and Brokers:

• If you are a PHCS Savility client and have issues or questions call 877-728-4548 Monday-Friday from 8:00 am to 7:00 pm Eastern Time, or send an e-mail to service@PHCSSavility.com.
• To learn more about PHCS Savility and MultiPlan, contact sales@multiplan.com or call us at 866-750-7427

For HIPAA related questions, e-mail HIPAA@multiplan.com.